Physiotherapy Clinic Surrey, Massage Therapist Delta, BC

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FAQ:

Physiotherapy Services

Patients do not need a referral to seek out physiotherapy services as physiotherapists are primary care providers. However, some private insurance companies do require a doctor’s referral. Please check with your private insurance company before making an appointment.
Physiotherapy sessions can be claimed through your extended health coverage with your private insurance provider.
Yes, we bill directly to the insurance provider. Please call to check with insurance companies we are currently able to bill to.
Every policy is different so you will have to check with your insurance provider. We do not have access to your policy as a service provider.
As per our cancellation policy, if you need to reschedule or cancel your session we require a 24-hour notice. Any cancellations or no-shows within 24 hours will be subject to a $20 cancellation fee.
Yes, currently we accept ICBC claims. However, we do not take any WorkSafe BC claims.

Physiatrix Rehab offers a comprehensive range of treatments, including physiotherapy, massage therapy, kinesiology, and specialized care for ICBC and WorkSafeBC claims.

Yes, we specialize in ICBC Treatment and WorkSafeBC Treatment, providing personalized care to ensure a thorough recovery from motor vehicle accidents (MVA) and workplace injuries.

Physiatrix Rehab streamlines the process for ICBC and WorkSafeBC claims, offering seamless care and a full scope of treatment options under these claims to aid in your recovery.

Yes, up to 25 physiotherapy and chiropractic sessions are pre-approved, with a maximum of 12 sessions for additional therapies. Coverage extends to the first 12 weeks following an accident, with the possibility of approval for extra sessions upon request.

Each patient receives a customized rehabilitation plan tailored to their individual needs, ensuring the most effective treatment and recovery path.

You can schedule your appointment by contacting us directly through our website or by phone. We offer convenient booking options to accommodate your schedule.

The first step is to schedule an initial consultation with one of our therapists. During this session, your therapist will evaluate your condition, discuss your health history, and determine the best course of treatment tailored to your specific needs. You can book this appointment via our website or by calling our clinic directly.

Yes, Physiatrix Rehab offers direct billing options for a variety of insurance providers, including ICBC and WorkSafeBC. We aim to make the billing process as smooth as possible for our patients. Please bring your insurance details to your first appointment, and our administrative team will assist you with the billing process.

Our treatment plans are developed through a collaborative process between you and your therapist. After a thorough assessment of your condition, your therapist will propose a treatment plan that may include a combination of therapies such as physiotherapy, chiropractic care, massage therapy, or kinesiology. This plan will be tailored to address your specific rehabilitation goals and adjusted as necessary based on your progress.

Absolutely. Many of our patients come to us seeking relief from chronic pain. Our therapists are skilled in various techniques and therapies aimed at pain management and relief. We focus on identifying the root cause of your pain and developing a comprehensive treatment plan that may include manual therapy, exercise programs, and education on pain management strategies.
For your first appointment, please bring any relevant medical documents or reports related to your condition, your insurance information for direct billing, and wear comfortable clothing that allows easy access to the area being treated.
The duration of treatment sessions varies depending on the type of therapy and your specific treatment plan. Generally, initial consultations and physiotherapy sessions can last between 45 to 60 minutes, while follow-up sessions may vary in length. Your therapist will provide you with more detailed information based on your personalized treatment plan.
We understand that unforeseen circumstances can arise. However, we kindly request that you notify us at least 24 hours in advance if you need to cancel or reschedule your appointment. This allows us to offer your slot to another patient in need. Missed appointments without prior notice may be subject to a cancellation fee.